Booking & Cancellation Policy

To avoid disappointment, your reservation should be made early. The number of participants in each program is limited, and the demand is high. Our trips sell out early.

Deposit: A deposit of one third of the price of the trip will reserve your space for any trip.

Balance: The balance is due 120 days prior to departure.

Cancellations: If you are unable to participate and cancellation occurs at least 120 days prior to the departure date of your trip, the full amount of your deposit is refundable, minus a $200 admin fee per person to cover costs we cannot recover. At 120 days prior to the trip start date, your fare is non-refundable. (See cancellation insurance below.)

Group Bookings

For large group bookings, such as a family charter of the entire ship, the booking and cancellation policy may be different – please do contact us for information.

Cancellation Insurance

We highly recommend cancellation insurance, which protects you if you have to make a late cancellation in certain cases (such as a medical emergency). There are different kinds available for different cancellation reasons, such as new medical conditions only or comprehensive for-any-reason cancellation insurance.

Cancellation and any needed medical insurance can be purchased through a travel agent. This should be done at the time your booking is nonrefundable. We can refer you to a travel agent for insurance if you would like.

Pre-Trip Information Package

We will send you a comprehensive Welcome Aboard package when you book your place.

It includes information on clothing and other items to bring, how to get to your trip, a bit more about travelling in the area, forms to fill out and return to us and a reading list if you like to do pre-trip reading.

Full Ship Charters

Charter an entire trip for your family and friends. Contact us for full ship charter pricing.

Note: Full ship charters require advance planning, as the trips are popular and once a trip has bookings, it can no longer be exclusively yours.

How to Book Your Trip

To book, we welcome your call or email – or click the Inquire link above. We complete bookings by telephone.


For deposit payments we accept Visa, Master Card, cheque, money order or bank transfer. For final balance payments we accept cheque, money order or bank transfer.