Booking & Cancellation Policy

To avoid disappointment, your reservation should be made early. The number of participants in each program is limited, and the demand is high. Many of our trips sell out early.

Deposit: A deposit of one third of the price of the trip will reserve your space for any trip.

Balance: The balance is due 120 days prior to departure.

Cancellations: If you are unable to participate and cancellation occurs at least 120 days prior to the departure date of your trip, the full amount of your deposit is refundable, minus a $300 admin fee per person to cover costs we cannot recover. This $300 admin fee applies starting 72 hours after we receive your deposit payment. At 120 days prior to the trip start date, your fare is non-refundable. (See cancellation insurance below.)

Group Bookings and Full Ship Charters

For large group bookings, such as a family charter of the entire ship, the booking and cancellation policy may be different – please do contact us for information.

You can also charter an entire trip for your family and friends. Contact us for full ship charter pricing.

Note: Full ship charters require advance planning, as the trips are popular and once a trip has bookings, it can no longer be exclusively yours.

Cancellation Insurance

We highly recommend cancellation insurance, which protects you if you have to make a late cancellation in certain cases (such as a medical emergency). There are different kinds available for different cancellation reasons, such as new medical conditions only or comprehensive for-any-reason cancellation insurance.

Cancellation and any needed medical insurance can be purchased through a travel agent. This should be done when you book. We can refer you to a travel agent for insurance if you would like.

Note that the insurance included with your credit card is inadequate to insure a trip like this.

For travel insurance information and policies, we recommend reaching out to one of the following travel agents as they are familiar with our trips and work closely with our guests to help them find and purchase the best insurance policy for them. You should get insurance immediately after booking.

Pre-Trip Information Package

We will send you a comprehensive Welcome Aboard package when you book your place.

It includes information on clothing and other items to bring, how to get to your trip, a bit more about travelling in the area, forms to fill out and return to us and a reading list if you like to do pre-trip reading.

How To Book Your Trip

To book, we welcome your call or email – or click the Inquire link at the bottom of this page. We complete bookings by telephone.

Payment

We accept credit cards, cheque in Canadian funds, money orders in Canadian funds, and bank transfers in Canadian funds.

If you want to pay by cheque, please mail the cheque to:

Maple Leaf Adventures
PO Box 8845 Stn Central
Victoria, BC
V8W 3Z1

Or deliver in person to:

209-1110 Government St.
Victoria, BC
V8W 1Y2
(above Murchies Tea & Coffee)