Marketing and Administration Coordinator

Posted on


If you like writing, a bit of marketing, administering projects in detail, helping others, and coordinating the movements of people and goods, this may be for you. (If you like just half of these things, this is not for you.)

This position is the ideal choice for a self-starter with solid communications and coordination experience, who loves travel, the outdoors and the idea of ecotourism at a very high level of professionalism.

This is not a management position; we see the ideal candidate as someone who seeks to master the job and grow in responsibility over time. If you’re ready to give it your all as key member in an exciting organization, we’d like to talk.

The Company

Maple Leaf Adventures is a small, privately owned company that has deliberately chosen to have a quadruple bottom line: where environmental, social and financial values are joined by the fun factor as critical metrics of our company’s success. We are inspired by exploration, creating great experiences, and the rich British Columbia and Alaska coast.

Our multi-day expedition cruises in remote BC and Alaska are internationally rated as some of the top adventure travel experiences in the world. This comes from a spectacular environment, a natural love of hosting guests, a disciplined approach to operations, respect for people of all kinds along the coast, and the vision to create something world-class.

At Maple Leaf, you will be a key part of a small, dynamic team that is dedicated to these principles. You’ll be proud to work hard, with lots of attention to detail, and participate in the rewards of growing, world-class adventure travel company on our spectacular coast.

A small business requires people to “wear several hats” and sometimes do work on different professional levels. You will find this applies here. Your focus will vary from season to season.

Position Summary

You will provide important assistance to Maple Leaf Adventures’ three areas of business: administration; marketing; and trip operations. Your work will consist of some delegated small projects, as well as as-needed writing and administrative support. To be successful, you need to have excellent time management skills, a love of teamwork, and be great at managing your workload.

Areas of Responsibility Include:

Communications and Administration

  • Drafting correspondence and reports from your research, from meetings, and from verbally explained concepts.
  • Designing and maintaining organization systems for, and providing organizational assistance to, the team.
  • Assistance with some administrative tasks.
  • Writing clear, concise and friendly pre-trip materials for guests.
  • Writing and editing other documents for internal or external use (manuals, guides, reports).
  • Copywriting and updates for website, brochures and other materials.
  • Copyediting, testing, and proofreading documents for public consumption (such as email newsletters).
  • Misc., simple layout for documents such as newsletters and brochures, using a variety of desktop publishing software (e.g., an email composition program or Adobe InDesign).
  • Helping to research, design, implement, track and report on online marketing campaigns, within a budget.
  • Some social media testing.
  • Some customer service, upon successful completion of training.

Logistics, Coordination

  • Research and manage efficient crew and/or guest travel and transportation in and out of ports on the coast and international border crossings for the ship.
  • Help arrange suppliers and supply systems as necessary in remote parts of the coast and assist with the supplying of the ship in remote ports.
  • Manage and track trip administration details such as park use reports filed by crew, onboard merchandise sales and inventory.
  • Manage other small projects.
  • Create improvements to existing systems.
  • Other duties, as assigned.

Skills and Qualifications Required – The right attitude is everything!

Below are the qualifications that the perfect candidate would have; the world is not perfect, so if you believe you are ready for the challenge, and you have the attitude of a great team player, we encourage you to apply and explain how you’ll kick this out of the park and why you have the experience to do that.

  • A few years of professional work experience, with a mix of communications and organizational duties.
  • Proven ability to work independently but as part of a close-knit team.
  • Proven superb written communications skills and good typing speed.
  • Excellent time management skills.
  • Good analytical skills, and great attention to detail.
  • Problem-solver, self-starter, and team player.
  • Good verbal communication skills and the ability to quickly establish a warm rapport with others.
  • 4-year degree or equivalent education and critical thinking demonstrated.
  • Proficiency with professional office software including Excel, Word, Acrobat, Outlook.
  • Demonstrated use of triple-bottom-line principles in your daily life.

Additional Desirable Qualifications

An individual with a “let’s make this happen” attitude will get most out of this position.

  • You thrive in a fast-paced, “whatever it takes to get it done” work environment.
  • Familiarity with adventure travel or outdoor expeditions.
  • Tourism-specific experience is a plus.
  • Business administration training is a plus.
  • Grant writing experience is a plus.

Compensation, Location and Application

  • This is a full-time position that pays a competitive salary with benefits package.
  • This position is in beautiful Victoria, B.C., capital of B.C.’s vibrant tourism community, in an attractive office in old town.
  • You’ll experience first-hand the magic of the adventures, rated the “Trip of a Lifetime” by Frommer’s and one of the “50 Tours of a Lifetime” by National Geographic Traveler, through an opportunity to help aboard the ship for a trip.

How to Apply & Deadline

  • Deadline for applications is 11 pm on January 20, 2013.
  • Please send resume with cover letter to No phone calls please.

Related Stories

Follow our coastal expeditions with notes from the field.

Emailed Newsletter

Subscribe to our occasional enewsletter and look forward to doses of inspiration including photos, videos, webinars and special offers.


Printed Newsletter

Sign up to receive our annual print newsletter delivered straight to your mailbox, keeping you up-to-date with new itineraries and special offers.


Request Brochure

Order your free travel guide to the best of our wild west coast, including the Great Bear Rainforest, Haida Gwaii, Alaska, and more.

request brochure